Cookie and Privacy Policy

Cookie Policy

Last Updated: 24/09/2026

This Cookie Policy explains how ZobensEast.com ("we," "us," or "our") uses cookies and similar technologies when you visit our website at www.zobenseast.com (the "Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

1. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

  • First-party cookies: Set by the website owner (in this case, ZobensEast.com).

  • Third-party cookies: Set by parties other than the website owner (e.g., analytics services, advertising networks).

2. How We Use Cookies

We use first-party and third-party cookies for several reasons:

  • Essential Cookies: Necessary for technical reasons so that our Website can function properly.

  • Performance & Analytics Cookies: Collect information to help us understand how our Website is being used and how effective our marketing campaigns are.

  • Functionality Cookies: Used to recognize you when you return to our Website so we can personalize our content for you (e.g., remembering your language preference).

  • Targeting/Advertising Cookies: Used to make advertising messages more relevant to you and your interests.

3. How Can You Control Cookies?

You have the right to decide whether to accept or reject cookies.

  • Cookie Consent Banner: You can set or adjust your cookie preferences directly on our Website using our cookie management tool/banner.

  • Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Website, though your access to some functionality and areas may be restricted.

To disable cookies through your browser, check your browser's help menu for instructions:

4. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

Privacy Policy

Last Updated: 24/09/2026

This Privacy Policy explains how ZobensEast.com ("we," "us," or "our") collects, uses, discloses, and protects your information when you visit our website at www.zobenseast.com (the "Site") or use our services.

1. Information We Collect

We collect information that identifies, relates to, or describes you ("Personal Data").

  • Information You Provide to Us:

    • Account Information: Name, email address, password, and contact details provided when creating an account or subscribing to a newsletter.

    • Payment Data: Billing address, credit card details, or payment service credentials (processed securely via our third-party payment processors).

    • Communications: Messages, inquiry forms, or customer support tickets you send to us.

  • Information Collected Automatically:

    • Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent, and other diagnostic data.

    • Cookies & Tracking: Data gathered through cookies, web beacons, and similar tracking technologies (see our Cookie Policy for more details).

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide Services: Operating, maintaining, and fulfilling the core features of our Site and services.

  • To Improve Our Site: Analyzing user trends to optimize Site layout, functionality, and performance.

  • Communication: Sending transaction confirmations, administrative updates, technical notices, and customer support messages.

  • Marketing: Providing promotional materials, newsletters, and special offers (you may opt out at any time).

  • Legal Compliance & Security: Detecting, preventing, and addressing fraud, policy violations, or security issues, and complying with legal obligations.

3. Sharing Your Information

We do not sell your personal data. We only share information in the following circumstances:

Service Providers

Purpose: Processing payments, hosting infrastructure, customer support, and email delivery.

Example Recipients: Payment processors, cloud hosts (e.g., AWS, Stripe)

Analytics Partners

Purpose: Understanding website traffic and user engagement.

Example Recipients: Analytics providers (e.g., Google Analytics)

Legal Obligations

Purpose: Complying with law enforcement, court orders, or legal process requests.

Example Recipients: Regulatory bodies, law enforcement

Business Transfers

Purpose: Mergers, acquisitions, restructuring, or asset sales.

Example Recipients: Successor entity or acquirer

4. Your Rights and Choices

Depending on your region (such as the EEA, UK, or California), you may have the following rights regarding your Personal Data:

  • Access & Portability: Request a copy of the personal data we hold about you.

  • Correction: Request that we update or correct inaccurate data.

  • Deletion: Request that we erase your personal data ("right to be forgotten").

  • Opt-Out: Unsubscribe from marketing communications at any time using the link in our emails.

  • Cookie Preferences: Adjust your browser settings or use our consent manager to reject non-essential cookies.

To exercise any of these rights, please contact us. 

5. Data Security & Retention

  • Security: We implement appropriate technical and organizational safeguards (such as SSL encryption) to protect your personal data against unauthorized access, loss, or alteration. However, no internet transmission is 100% secure.

  • Retention: We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

6. Children's Privacy

Our Site is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately to have it deleted.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly to stay informed.